Overview
The Club USA Casino is owned and managed by Club World Casinos. The casino has managed to garner an enviable reputation for itself with its excellent customer service department, good bonus packages and decent track record for payments. This site is specifically intended for the U.S. customers and players from the U.K. and rest of the world are often re-directed to the Club World UK site when clicking on the link for this casino.
Games Offered
The collection of games is probably among the widest in the online gaming space, with over 116 games to choose from. Featured games include table games like craps and roulette, card games like Single Handed Blackjack, Tri Card Poker, Let ‘Em Ride, Pai Gow Poker and Caribbean Stud Poker, slots games like the innovative Real Series ones and popular machines like the Sevens and Stripes and Food Fights and video poker games like Jacks or Better and Deuces Wild. Progressive jackpots are also offered in some games like Crazy Dragon, IRIS 3000, Let ‘Em Ride, Lights a Speed, It’s a Good to Be Bad and Crisis. The video poker variants are the best in the industry-it can be played single handed or multi handed up to 100 hands. The Real Series slots have jackpots that range from $1,000 to sometimes as high as $20,000, with up to 20 paylines and plenty of free spin bonus bouts.
Tournaments
There are several slots tournaments held in the casino. The Club USA casino is also known for its many blackjack tournaments and these are a big draw among online gamers.
Software
The casino is powered using the innovative Real Time Gaming software. The RTG software solution provides players with an efficient, accurate and dependable gaming platform. The graphics are fairly vibrant, but they do not take away focus from the actual gaming experience and are present in a non-obtrusive way. The layout is very user-friendly and feature rich and enables easy navigation for the players. The gaming application can be downloaded or can be played online without downloading in an online Flash version for which an additional flash plug-in might be required. Downloading is fast and players can start playing without any delay. Players also have the option of playing for free or for real money.
Bonuses
There is an attractive sign on bonus wherein players get up to 100% match up for their first deposits (up to $100) or a $350 slots bonus. Plus, there is a slew of deposit cash backs which the player can earn when he makes subsequent deposits. Regular lucky draws are conducted and players are awarded surprise bonus prizes. Innovative promotional campaigns are also run, like the $5000 ‘Crack the code’ campaign. Players earn 20% bonus for every friend they refer.
There is a loyalty program for which players qualify on signing up. Players earn casino reward points every time they play or place wagers in any game in the casino and these points can be exchanged for casino cash and withdrawn, subject to meeting some minimum norms. Players earn 1 comp point for every 10 dollars wagered and when he accumulates more than 100 comp points, he can redeem the same in a 1:1 ratio.
Payment methods
U.S. players can use UseMyWallet, InstaDebit, Click2Pay, eWalletExpress and eCheck to make deposits and request withdrawals. Other payment options available to players from other countries in addition to these are credit cards like Visa, MasterCard, NETeller, EcoCard, Moneybrooks, Central Coin, FirePay and wire transfer. The maximum withdrawal permitted per week is $3,000; but regular players can get the limit enhanced on request, on a case-to-case basis. Transactions can be concluded in USD, British Pound and Euro, so losses for players from exchange fluctuations can be minimized. One of the biggest benefits of the site is that it pays its players daily versus the weeks taken by its counterparts to make payments to its patrons.
Security
The software is regularly monitored by the globally renowned testing agency, Technical Systems Testing, to ensure fairness and integrity in operations. All financial transactions are also secured using VeriSign, a prominent server security authentication authority.
Customer Support
The customer service department is quite well-informed and very responsive and the FAQ segment in the site is very expansive ensuring that some queries might not have to be escalated to the personnel at all. They can be contacted through mail, phone, fax or live web chat 24/7. The personnel are pro-active too-often resolving queries and complaints that are voiced through many of the popular casino forum published online. As such, the Club USA Casino has been able to garner a healthy reputation in this field.
